Scranton, Plains Township, Pennsylvania, Harley-Davidson, Buell, Motorcycle, Dealer, Used, Parts, Accessories, MotorClothes

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"thanks to tom & smitty for my 7th motorcycle from echd. I love my new screamin eagle streetglide .I drive the 55 miles from binghamton because of the people and service. they always have time to say hello and they go out of there way to help with all your needs or wants. keep up the good work guys !!!!!!!! ps thanks for helping my friends to !!! "

By: george binghamton, NY

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"I will update when I get done at the dealership but as of now Dave and Smity are jumping threw hoop to make me happy.This is easier then when I bought my car"

By: Gregory Moscow, PA

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"I would highly reccommend ECHD to anybody shopping for a bike. Tom and his staff are unbelievably friendly, honest, and knowledgable. Their prices on both new and used bikes beat any other Harley dealers I've been to, and believe me.....I've been to many. Kevin in Parts and Clay in Service know their departments inside and out, and all questions are answered with the utmost patience and concern. Again, once you've shopped at ECHD you won't go anywhere else! Thanks again, Tommy Gary "

By: Anonymous Hawley, PA

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"ONCE AGAIN I WOULD LIKE TO EXTEND A HUGE THANK YOU TO TOM, SMITTY AND THE WHOLE ECHD TEAM. I JUST PURCHASED MY 3RD HARLEY [2012 STREETGLIDE] AND WAS TREATED AS PART OF THE ECHD FAMILY. IF YOUR READING TESTIMONIALS TO HELP SWAY YOUR DECISION WHERE TO BUY YOUR NEXT HARLEY, IT DOESNT GET BETTER THAN ECHD. GO THERE AND FIND OUT HOW TRUE PROFESSIONAL TREAT THEIR CUSTOMERS. THANKS AGAIN! P.S. MY NEW STREETGLIDE IS AWESOME!!!!"

By: Dave endicott, NY

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"I drove from Long Island to have a 1000 mile service done on my wife's bike at Electric City Harley. It is well worth the trip to deal with a professional dealership that values its customers. Clayton went out of his way to make sure we had the same professional yet personal quick service that we always get at Electric City. Wouldn't go any place else to buy a bike or get service done. "

By: CLIFF RIdge, NY

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"I am so happy I bought my 2011 Harley Davidson Electra Glide from Electrc City I traveled from Rome NY because they had the best price . I was so happy with my purchase, I had four other friends travel the same distance to buy there new Harley at Electric City...Go see Smitty if you want the BEST deal for your trade-in and purchase!!!"

By: Anonymous Rme, NY

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"Great Store"

By: stephen massapequa pk, NY

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"just purchased my third bike from echd,they made it easy and they treat me like family.love the bike. jay langan"

By: jay clarks summit, PA

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"I wanted to thank Sevive Dept in particular Clayton for a great experience even though I didn't purchase my '01 Heritage at ECHD. I was traveling thru Scranton and had problem while on a 350 mile trip and he squeezed me in to get back on road within couple hours. I really appreciated the way they treated me as a just another fellow Harley owner in a bind and it didn't matter where I had bought my scooter... thanks again!"

By: Joe Uxbridge, MA

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"Knowleable sales staff helped me pick the right model by explaining all the differences. Parts made great suggestions for looks and performance. Service was reasonably priced and finished before expected! Now I have the Harley of my dreams and a great dealer experience. I've reccomended ECHD to all my riding buddies, and future riding friends."

By: hutch clarks summit, PA

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"I purchased my 1st Harley here on May 25th. It was a very awsome experince. The staff is awsome and I would defently recommend Electric City Harley Davidson to anyone thinking of buy a bike. "

By: Susan Wyalusing, PA

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"Bought my 1st Harley Davidson at ECHD, What a great place, Joe was very helpful. Thanks guys!"

By: J. Long Pond, PA

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"This was the easiest experience i have ever had buying a bike. Tommy and Smitty were awesome to deal with. I will recommend to all my friends to go there. Best dealership I have ever dealt with. Thanks to the great staff at Electric City."

By: Mike Glenrock, WY

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"THANKS AGAIN TOM AND THE WHOLE STAFF AT ECHD FOR A GREAT BUYING EXPERIENCE. YOUR WHOLE TEAM WENT ABOVE AND BEYOND TO MAKE US FEEL LIKE A PART OF YOUR HD FAMILY. YOUVE GOT TWO MORE LIFETIME CUSTOMERS. P.S.-MY WIFE AND I LOVE OUR 2 NEW BIKES!!!!!!!!"

By: Dave and Colleen endicott , NY

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"Honestly you can't beat Smitty's sales pitch. I would have bought the Brooklyn Bridge!!!! Oh, yea, what a deal! We are pleased with Electric City! Glad we took the ride! It was well worth it!"

By: Kevin Kunkletown, PA

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"Tom and the staff at Electric City Harley are the best. My husband and I travel 3 hours from Long Island to buy from them. It is worth the trip to visit a dealership where you are treated like a valuable customer. Just picked up my new 2011 Sportster Custom and can not wait to get it on the road. Thanks, I love it!! "

By: Jill Suffolk County, NY

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"we had a great experance and bought our new bike. the sale department and parts where great. we will always recommend electric to our friends"

By: roland northampton, PA

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"GREAT PEOPLE TO DEAL WITH LOU AND TODD WILL SEND ANY AND EVERY BODY I CAN"

By: RAY HARDING, PA

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"THIS IS THE SECOND BIKE I BOUGHT IN A YEAR AND THE BEST PEOPLE TO DEAL WITH"

By: RAY HARDING , PA

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"well I purchased my 5th bike since 2008, with the help of smitty and tom. cant say enough about echd sales,parts,and service, keep up the good work and my friends and I will keep making the 55 mile trip. thanks again !!!! "

By: george binghamton, NY

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"Great Job done by Smitty! He was great to work with and always willing to answer my questions! I LOVE MY 06 STREET GLIDE!"

By: Tony fairborn, OH

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"After looking all over for a Softail Deluxe, I found one right down the interstate at your dealership. Joe was not only a good salesman but, extremely helpful in getting me the best rates on insurance. I highly recommend Electric City Harley Davidson, thanks again. When I go looking for another bike in the future, you will be on the top of my list of where to go first."

By: Anonymous Vestal, NY

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"This is my second bike in 2 years from ECHD. Tom and his whole team are great to work with. They make you feel like family. The best Harley Shop. I have sent many many people to ECHD and most of them have bought a bike. I only wish they were the Harley shop in Binghamton! How about "Parlor City Harley Davidson"? "

By: Pat Binghamton, NY

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"best harley dealership around. tommy is great, great deals and parts department is top notch. would buy there anytime. great prices, great people make you feel like family"

By: charles scranton, PA

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"On Thursday,4th, I was participating in a ride from Williamsport to Avoca to escort my buddy's son back to Wmspt. He was killed in Afganistan. Unfortunitely my bike broke down and needed towed to Noto's. While there I received great service at a very minimal charge and was back on the road in less than an hour. The staff was very understandable to what we were trying to do that day. I want to thank them for making a very tough day much easier. Thanks guys, I appreciate it!"

By: Kevin Williamsport, PA

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"I just bought my third bike in 10 years from ECHD and I cannot say enough about the consistent and exceptional service I have experienced at my "second home". The folks at ECHD are always ready to help any way they can. Tom and his team are top notch! Special thanks to Joe for making my latest purchase hassle free and to Sandy for listening to me decide if I needed a new bike...for the last two years! Thanks to all at ECHD, you are the best!!!"

By: John South Abington Township, PA

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"Shopped around and found the best deal and friendly sales and service at ECHD."

By: Anonymous Lenoxville, PA

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"Just bought my second new Harley from Joe. These guys just know what they are doing, and do it right. If you want to buy a bike, ECHD is the place to go. No bull, just a great sales staff who cares about there custumers satisfaction. These guys get it done. At ECHD everyone is important. Ive been to other harley dealers that wouldnt give me the time of day. Thats not how these guys work, They are true profesionals"

By: Mike New Milford, PA

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"I would like to especially thank Joe Fringuellotti & Smitty for their knowledge and customer service was outstanding. They made it very comfortable and easy to not only purchase my bike but find the gear i was looking for . I really like my bike and it would not have happened without the help of Joe. Thank You Brian Weiss"

By: Anonymous Wyoming, PA

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"linda hoffmann helped me purchase boots, helmet, sunglasses, explained everything in detail, went out of her way for me in every way. she was back and forth getting me boots to try, helmets to try, glasses, i think I exhausted her out. she was so pleasant the whole time and even ordered me boots. I left my coat there she had it sent to the wilkes barre store that is by my house.she is a wonderful employee who needs to be recognized for her efforts."

By: elizabeth wilkes barre, PA

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"Smooth sale, very helpful with all my questions about the bike, Thanks Lou!!!"

By: Dave exeter, PA

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"Awesome Sales Team and service, the folks made you feel welcomed. very easy transaction no hassles, well worth the 2 Hour trip down, will definitly spread the word about Electric City."

By: Johnny Norwich, NY

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"We drove from eastern LI to buy a bike from from Electric City HD. The bike is beautiful and the entire experience was worth the long trip. Joe in sales was extremely helpful and the women in the accessories department were helpful and friendly. We will definitely be back in the future."

By: cliff ridge, NY

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"After going to a few HD shops in NY comparing prices by use of the internet, I just had to stop by ECHD. All I can say is unbelievable experience, Joe made you feel like "Joe sombody" :). Buying anything of this size is a little stressful. Let me tell you working with Joe made the whole process simple. I would definitely recommend anyone in the market for a new bike, visit ECHD and say hello to Joe and get a great deal. You won't regret it."

By: Craig Seneca Falls, NY

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"Thanks guys for great over all experince. Tommy, Smitty, Kevin and service team, Thanks! Bike is friggin awsome! "

By: Josh Blakeslee, PA

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"I was interested in Night Rod Special. After being ignored at my local dealership, I asked around and ended up visiting and purchasing at Noto's. I bought my first Harley an 07 Night Rod Special. Noto's staff made this purchase a pleasure. Todd & Louis you guys are top shelf, great, the best. THANK YOU. In my opinion there is only one Harley dealer "Noto's". The staff were professional, informative & treated my wife, my 2 yr old & I like we were one of the family. I will travel the 100 miles to have my bike serviced by the best. I have worked in customer service for 15 yrs,in an auto repair shop and you guys treated me as I treat my customers. Thank you again, Todd, Louis and the whole Noto's shop. Your goal is not to make the sale, but to build relateionships."

By: Shawn Vestal, NY

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"Thanks to Tom Noto and his staff at ECHD. I got a great deal on my 2009 Street Bob and was very happy with the friendly atmosphere. "

By: Anonymous Binghamton, NY

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"what a great buying expierence! Joe took care of everything from informing me on the bike, loan, intrest rates, insurance, hell even gave me a pair of sunglasses too ride my new bike home That Day! when i whent back to buy some extras i was treated like a true V.I.P. I wouldnt go anywhere else to buy a new bike"

By: Michael New Milford, PA

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"I JUST BOUGHT MY FIRST HARLEY AN ULTRA CLASSIC. IT IS SUCH A PLEASURE TO DEAL WITH PEOPLE THAT KNOW WHAT THEY ARE TALKING ABOUT. SMITTY , THANK YOU AGAIN FOR TAKING THE TIME TO WALK ME THROUGH EVERYTHING. IT WAS A PURE PLEASURE DEALING WITH YOU AND ELECTRIC CITY."

By: DON WILKES-BARRE, PA

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"ECHD made buying my new scoot easier than brushing my teeth! Tom and Smitty made my 17 year dream come true in less than an hours time overall. I went from being a "wanna-be" to an owner just like that! Thanks Electric City. Looking forward to all the fun we're gonna have. Chris"

By: Chris Scranton, PA

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"Waiting on custom sheet metal for Fat Boy. It's been 10 weeks. We were recently in the showroom/store and spent $1400 Harley motorclothes dept. The gals were fantastic. "

By: Rob Muncy, PA

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"VERY KNOWLEDGEABLE AND COURTEOUS SALEPERSON - SANDY - I HAD A PROBLEM WITH A SIZE AND IT WAS IMMEDIATELY TAKEN CARE OF TO MY SATISFACTION."

By: CHARLES WILKES BARRE, PA

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"Outstanding Sales Staff, Smitty is the man. THis was my first Harley Softail Custom and He made the whole experience a pleasurable one. I will return to ECHD for all my service and apparel needs.. And buy my next bike from Smitty again. Thank you ECHD!!!"

By: Mike Pittston, PA

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"Just purchased my second Harley from Electric City H-D today. As always, everyone goes above and beyond to make sure every aspect of your purchase is perfect."

By: Robert Old Forge, PA

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"You probably don t remember me. Last November I bought a used 2007 Screamin Eagle from your shop. It had belonged to a detective in scranton Pa.Just want to let you all know how much we ve enjoyed the bike and also how well you all treated us while we were there!!! The experience was very pleasureable. Just wanted to say thanks again and hope you all are doing well and business is good. Thank you Roger H. Giles"

By: Roger H. Bedford, IN

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"VERY KNOWLEDGEABLE AND HELPFUL STAFF. I JUST PURCHASED SOME RIDING GEAR AND THE SALESPERSON - SANDY - WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT WHAT I NEEDED. THANK YOU SANDY . "

By: DONALD WILKES-BARRE, PA

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"Was there at the dealership this morning and purchased an 09 Fat Boy with major custom accessories. I thoroughly enjoyed the experience as well as the staff. Thank you. "

By: Rob Muncy, PA

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"Just wanted to take a few mins. to tell the story. Bought my new Bike from this dealership. A 2002 FatBoy, with Ghost Flames and custom add on's performed by the troops there. Only talked to Sales Rep over the phone and basically bought the bike over the internet, and phone. I arrive on a cold rainy day, and saw my Bike in the showroom under the lights. Kinda reminded me of Christmass as a boy. I heard a voice talking from the office and right away I relized it was the voice from my phone calls. Long story short. Bike and I have retired to san Antonio Texas, and we cruise the Hill Country area, and to the coast on long weekends. Still love it. Thanks!"

By: dennis universal city, TX

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"Thanks to everyone who made my experience exceptional. This was my first Harley purchase at the age of 42. The staff was professional, experienced and well versed on the differences between the bikes I was interested in. They made it easy from the beginning of the process to delivery of the bike.I plan on visiting frequently! Thanks again!"

By: Amy Scranton, PA

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By: Amy Scranton, PA

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"This was the best buying expierence possible. You made it very easy and comfortable for me to make this purchase. I have since returned for the needed add-on's and will be back in the future. Thanks Again, Marc Cea 2008 FXSTB"

By: Marc Plains, PA

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"thanks to all the great people at echd who always go the extra mile for me and my friends. I have purchased 2 bikes in the last year and have been super happy with them ! its a 55 mile trip for me from binghamton,ny , but I feel the service and the people make it worth the drive ! keep up the good work, george "

By: george binghamton, NY

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"To all the staff at Electric City I would like to say "Thank You". I have never seen service so good as the staff at Electric City. From start to finish, you guys answered all my questions and I felt you went above and beyond to help me. Again I say Thanks Jeff Baronski"

By: Jeff Peckville, PA

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"I came to your dealership on Wednesday July 16 for the first time. I needed a few parts for my bike. Being a new biker it's hard to explain what you need. I was helped by Dave at the counter. Dave did an excellent job in assisting me with what I needed, he even went out of his way to find me several part numbers for a future purchase. Dave printed the parts list and price so when I'm ready to order all I need to do is drop of the list. As a new biker "street biker anyway" I was very impressed with the service and the willingness of the staff to assist, especially Dave. My wife and I love biking and we bought a used bike off a private owner in order to make sure it was an activity we both wanted to do. This being the case we already started a savings for a new bike and next year it will be purchased from Electric City Harley Davidson. I give you guys a 10!!"

By: chris hunlock creek, MH

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"I personally know many emloyees at ECHD and can attest to the fact that they are great people as well as professionals. Great people equals great service! "

By: Chuck Duryea, PA

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"Electric city had me burnin gas as Smiddy would say in an hour on a new 08 VROD. You may even get a chance to try your hand on a poker game and win a prize. Great experience."

By: carmine yonkers, NY

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"Fantastic experience! We won on the dealer poker trip too. For me this is a huge purchase and they delt with me in a manner that was very pleasing. Picked up bike today and headed home, riding, to drop off SUV.(march 2). Once she got on, couldn't get her off. I will be there frequently for services as I expect the miles to add on fast! Helpful clothing Dept also. Thanks again guys and gals."

By: Anonymous wilkes-barre, PA

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"Smitty and Butch, you are the men! Thanks to Tommy as well, and Dave!! 1st Harley of my life, and what a pleasure! Thanks again."

By: John Eynon, PA

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"THE ONLY THING I CAN SAY IS DONT CHANGE A THING AND KEEP UP THE GREAT WORK . "

By: MIKE DUNMORE, PA

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"I have visited many dealers, in multiple states, and can honestly say my experiences at Electric City were exceptional. Both knowledge of product and the friendly service of the sales team, makes every visit to the store a pleasurable one. Thank You"

By: Anonymous peckville, PA

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"Great experience buying my 1st Harley!! Lets just say I have a great time just coming in to shop for clothes. Everyone is really nice and helpful!!"

By: Anonymous Dallas, PA

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"I think electric city harley davidson is the best dealership i have ever done business with, and i have tryed to do business with others. they always have what you want, at the best price. if you need them their always their to help, in any way they can. RB. DUNMORE PA "

By: Robert Dunmore, SD

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"MY PURCHASE EXPERIENCE WAS FAST AND EASY. IVE WAITED LONGER FOR PIZZA TO GET DELIVERED. BUTCH APPEL WAS A VERY HELPFUL SALESMAN AND I LOOK FOR HIM EVERY TIME I VISIT THE SHOWROOM JUST TO THANK HIM. MY 2008 FXDC WAS WAS BROUGHT IN FOR MINOR SERVICE WITHOUT AN APPOINTMENT. THE SERVICE DEPARTMENT SQUEEZED ME IN RIGHT AWAY, AND I WAS FIXED AND BACK ON THE ROAD WITHIN 15 MINUTES. IM VERY PROUD TO OWN A HARLEY. AND VERY GRATEFUL THE BEST DEALERSHIP AROUND IS JUST DOWN THE ROAD. KEEP UP THE GREAT WORK. J VADELLA"

By: JEREMY CARBONDALE, PA

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"Purchased 4 bikes from Smitty each purchase better than the last.Highly recommend this dealership to everyone for your next Harley Davidson purchase"

By: andy hancock, NY

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"I drove 100 miles to this dealership from New York and I'm glad I did. A friend recommended Electric City, and after checking it out I bought a 2007 Ultra Classic from Butch and company. I got a great bike and a great deal from a great dealership at ECHD."

By: Robert Monroe , NY

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"I have sent all my American Legion riding club members to ECHD and all 8 or 9 have had the same experience as me, without a doubt one of the best overall dealerships in our area.From Service to Sales and Parts all are friendly and will always go out of their way to help us Veterans. They are fair and always make us feel at home. It is also good to know Noto's are part of the family. "

By: Dennis Gouldsboro, PA

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"The Service department has gone above and beyond for me, as I had a couple of issue with my newly purchased motorcycle. Thanks!"

By: Bob Susquehanna, PA

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"The Service department has gone above and beyond for me, as I had a couple of issue with my newly purchased motorcycle. Thanks!"

By: Bob Susquehanna, PA

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By: chester lake ariel, PA

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"Excellent purchase experience, will recommend others to buy here !"

By: Bill Swoyersville, SD

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"In late 2004 my wife and I purchased 2 2005 XL1200R's from "Smitty". Everyone at your dealership was great to work with. Parts, Service, everything, was great! We have since moved to Yuma, AZ. One of the few things we miss about PA is visiting you guys!! Next time we are in town, we will drop in. Thanks for the great buying and service experience! Mario & Kate"

By: Mario Yuma, AZ

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"enjoy shopping at electric city hd. have the best sales dept.and friendly people to work with. always have what i need or will get it fast."

By: robert dunmore, PA

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"the new scoot 's a hoot! Butch and Ron, and Rick at Noto's are taking care of me well. Swell cats. Thanks Tommy for the deal on the bike and helping out Norma by trying to move Chico's bike. "

By: Anonymous dallas, RI

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"I am overwhelmed with satisfaction from my recent purchase of a 2007 Road Glide. The way in which I was treated was nothing short of majestic. Tommy Noto and the crew (I can name them all) gave me the time, attention, information, and opportunity to make my new bike purchase very enjoyable and fun. I was treated like family, and I truly respect everyone at ECHD and will remain a longlasting customer and friend. You guys went above and beyond and I thank you very much. Paul Bush"

By: Paul Olyphant, PA

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