Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"We drove from eastern LI to buy a bike from from Electric City HD. The bike is beautiful and the entire experience was worth the long trip. Joe in sales was extremely helpful and the women in the accessories department were helpful and friendly. We will definitely be back in the future."
By: cliff     ridge,NY
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"After going to a few HD shops in NY comparing prices by use of the internet, I just had to stop by ECHD. All I can say is unbelievable experience, Joe made you feel like "Joe sombody" :). Buying anything of this size is a little stressful. Let me tell you working with Joe made the whole process simple. I would definitely recommend anyone in the market for a new bike, visit ECHD and say hello to Joe and get a great deal. You won't regret it."
By: Craig    Seneca Falls,NY
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"Thanks guys for great over all experince. Tommy, Smitty, Kevin and service team, Thanks! Bike is friggin awsome! "
By: Josh    Blakeslee,PA
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"I was interested in Night Rod Special. After being ignored at my local dealership, I asked around and ended up visiting and purchasing at Noto's. I bought my first Harley an 07 Night Rod Special. Noto's staff made this purchase a pleasure. Todd & Louis you guys are top shelf, great, the best. THANK YOU. In my opinion there is only one Harley dealer "Noto's". The staff were professional, informative & treated my wife, my 2 yr old & I like we were one of the family. I will travel the 100 miles to have my bike serviced by the best. I have worked in customer service for 15 yrs,in an auto repair shop and you guys treated me as I treat my customers. Thank you again, Todd, Louis and the whole Noto's shop. Your goal is not to make the sale, but to build relateionships."
By: Shawn    Vestal,NY
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"Thanks to Tom Noto and his staff at ECHD. I got a great deal on my 2009 Street Bob and was very happy with the friendly atmosphere. "
By: Anonymous    Binghamton,NY
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"what a great buying expierence! Joe took care of everything from informing me on the bike, loan, intrest rates, insurance, hell even gave me a pair of sunglasses too ride my new bike home That Day! when i whent back to buy some extras i was treated like a true V.I.P. I wouldnt go anywhere else to buy a new bike"
By: Michael    New Milford,PA
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"I JUST BOUGHT MY FIRST HARLEY AN ULTRA CLASSIC. IT IS SUCH A PLEASURE TO DEAL WITH PEOPLE THAT KNOW WHAT THEY ARE TALKING ABOUT. SMITTY , THANK YOU AGAIN FOR TAKING THE TIME TO WALK ME THROUGH EVERYTHING. IT WAS A PURE PLEASURE DEALING WITH YOU AND ELECTRIC CITY."
By: DON    WILKES-BARRE,PA
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"ECHD made buying my new scoot easier than brushing my teeth! Tom and Smitty made my 17 year dream come true in less than an hours time overall. I went from being a "wanna-be" to an owner just like that! Thanks Electric City. Looking forward to all the fun we're gonna have. Chris"
By: Chris    Scranton,PA
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"Waiting on custom sheet metal for Fat Boy. It's been 10 weeks. We were recently in the showroom/store and spent $1400 Harley motorclothes dept. The gals were fantastic. "
By: Rob    Muncy,PA
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"VERY KNOWLEDGEABLE AND COURTEOUS SALEPERSON - SANDY - I HAD A PROBLEM WITH A SIZE AND IT WAS IMMEDIATELY TAKEN CARE OF TO MY SATISFACTION."
By: CHARLES    WILKES BARRE,PA
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"Outstanding Sales Staff, Smitty is the man. THis was my first Harley Softail Custom and He made the whole experience a pleasurable one. I will return to ECHD for all my service and apparel needs.. And buy my next bike from Smitty again. Thank you ECHD!!!"
By: Mike    Pittston,PA
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"Just purchased my second Harley from Electric City H-D today. As always, everyone goes above and beyond to make sure every aspect of your purchase is perfect."
By: Robert    Old Forge,PA
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"You probably don t remember me. Last November I bought a used 2007 Screamin Eagle from your shop. It had belonged to a detective in scranton Pa.Just want to let you all know how much we ve enjoyed the bike and also how well you all treated us while we were there!!! The experience was very pleasureable. Just wanted to say thanks again and hope you all are doing well and business is good. Thank you Roger H. Giles"
By: Roger H.     Bedford,IN
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"VERY KNOWLEDGEABLE AND HELPFUL STAFF. I JUST PURCHASED SOME RIDING GEAR AND THE SALESPERSON - SANDY - WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT WHAT I NEEDED. THANK YOU SANDY . "
By: DONALD    WILKES-BARRE,PA
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"Was there at the dealership this morning and purchased an 09 Fat Boy with major custom accessories. I thoroughly enjoyed the experience as well as the staff. Thank you. "
By: Rob    Muncy,PA
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"Just wanted to take a few mins. to tell the story. Bought my new Bike from this dealership. A 2002 FatBoy, with Ghost Flames and custom add on's performed by the troops there. Only talked to Sales Rep over the phone and basically bought the bike over the internet, and phone. I arrive on a cold rainy day, and saw my Bike in the showroom under the lights. Kinda reminded me of Christmass as a boy. I heard a voice talking from the office and right away I relized it was the voice from my phone calls. Long story short. Bike and I have retired to san Antonio Texas, and we cruise the Hill Country area, and to the coast on long weekends. Still love it. Thanks!"
By: dennis    universal city,TX
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"Thanks to everyone who made my experience exceptional. This was my first Harley purchase at the age of 42. The staff was professional, experienced and well versed on the differences between the bikes I was interested in. They made it easy from the beginning of the process to delivery of the bike.I plan on visiting frequently! Thanks again!"
By: Amy    Scranton,PA
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"Thanks to everyone who made my experience exceptional. This was my first Harley purchase at the age of 42. The staff was professional, experienced and well versed on the differences between the bikes I was interested in. They made it easy from the beginning of the process to delivery of the bike.I plan on visiting frequently! Thanks again!"
By: Amy    Scranton,PA
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"This was the best buying expierence possible. You made it very easy and comfortable for me to make this purchase. I have since returned for the needed add-on's and will be back in the future. Thanks Again, Marc Cea 2008 FXSTB"
By: Marc    Plains,PA
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"thanks to all the great people at echd who always go the extra mile for me and my friends. I have purchased 2 bikes in the last year and have been super happy with them ! its a 55 mile trip for me from binghamton,ny , but I feel the service and the people make it worth the drive ! keep up the good work, george "
By: george    binghamton,NY
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"To all the staff at Electric City I would like to say "Thank You". I have never seen service so good as the staff at Electric City. From start to finish, you guys answered all my questions and I felt you went above and beyond to help me. Again I say Thanks Jeff Baronski"
By: Jeff    Peckville,PA
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"I came to your dealership on Wednesday July 16 for the first time. I needed a few parts for my bike. Being a new biker it's hard to explain what you need. I was helped by Dave at the counter. Dave did an excellent job in assisting me with what I needed, he even went out of his way to find me several part numbers for a future purchase. Dave printed the parts list and price so when I'm ready to order all I need to do is drop of the list. As a new biker "street biker anyway" I was very impressed with the service and the willingness of the staff to assist, especially Dave. My wife and I love biking and we bought a used bike off a private owner in order to make sure it was an activity we both wanted to do. This being the case we already started a savings for a new bike and next year it will be purchased from Electric City Harley Davidson. I give you guys a 10!!"
By: chris    hunlock creek,MH
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"I personally know many emloyees at ECHD and can attest to the fact that they are great people as well as professionals. Great people equals great service! "
By: Chuck    Duryea,PA
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"Electric city had me burnin gas as Smiddy would say in an hour on a new 08 VROD. You may even get a chance to try your hand on a poker game and win a prize. Great experience."
By: carmine    yonkers,NY
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"Fantastic experience! We won on the dealer poker trip too. For me this is a huge purchase and they delt with me in a manner that was very pleasing. Picked up bike today and headed home, riding, to drop off SUV.(march 2). Once she got on, couldn't get her off. I will be there frequently for services as I expect the miles to add on fast! Helpful clothing Dept also. Thanks again guys and gals."
By: Anonymous    wilkes-barre,PA
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"Smitty and Butch, you are the men! Thanks to Tommy as well, and Dave!! 1st Harley of my life, and what a pleasure! Thanks again."
By: John    Eynon,PA
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"THE ONLY THING I CAN SAY IS DONT CHANGE A THING AND KEEP UP THE GREAT WORK . "
By: MIKE     DUNMORE,PA
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"I have visited many dealers, in multiple states, and can honestly say my experiences at Electric City were exceptional. Both knowledge of product and the friendly service of the sales team, makes every visit to the store a pleasurable one. Thank You"
By: Anonymous    peckville,PA
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"Great experience buying my 1st Harley!! Lets just say I have a great time just coming in to shop for clothes. Everyone is really nice and helpful!!"
By: Anonymous    Dallas,PA
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"I think electric city harley davidson is the best dealership i have ever done business with, and i have tryed to do business with others. they always have what you want, at the best price. if you need them their always their to help, in any way they can. RB. DUNMORE PA "
By: Robert    Dunmore,SD
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"MY PURCHASE EXPERIENCE WAS FAST AND EASY. IVE WAITED LONGER FOR PIZZA TO GET DELIVERED. BUTCH APPEL WAS A VERY HELPFUL SALESMAN AND I LOOK FOR HIM EVERY TIME I VISIT THE SHOWROOM JUST TO THANK HIM. MY 2008 FXDC WAS WAS BROUGHT IN FOR MINOR SERVICE WITHOUT AN APPOINTMENT. THE SERVICE DEPARTMENT SQUEEZED ME IN RIGHT AWAY, AND I WAS FIXED AND BACK ON THE ROAD WITHIN 15 MINUTES. IM VERY PROUD TO OWN A HARLEY. AND VERY GRATEFUL THE BEST DEALERSHIP AROUND IS JUST DOWN THE ROAD. KEEP UP THE GREAT WORK. J VADELLA"
By: JEREMY    CARBONDALE,PA
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"Purchased 4 bikes from Smitty each purchase better than the last.Highly recommend this dealership to everyone for your next Harley Davidson purchase"
By: andy    hancock,NY
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"I drove 100 miles to this dealership from New York and I'm glad I did. A friend recommended Electric City, and after checking it out I bought a 2007 Ultra Classic from Butch and company. I got a great bike and a great deal from a great dealership at ECHD."
By: Robert    Monroe ,NY
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"I have sent all my American Legion riding club members to ECHD and all 8 or 9 have had the same experience as me, without a doubt one of the best overall dealerships in our area.From Service to Sales and Parts all are friendly and will always go out of their way to help us Veterans. They are fair and always make us feel at home. It is also good to know Noto's are part of the family. "
By: Dennis    Gouldsboro,PA
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"The Service department has gone above and beyond for me, as I had a couple of issue with my newly purchased motorcycle. Thanks!"
By: Bob    Susquehanna,PA
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"The Service department has gone above and beyond for me, as I had a couple of issue with my newly purchased motorcycle. Thanks!"
By: Bob    Susquehanna,PA
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By: chester    lake ariel,PA
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"Excellent purchase experience, will recommend others to buy here !"
By: Bill    Swoyersville,SD
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"In late 2004 my wife and I purchased 2 2005 XL1200R's from "Smitty". Everyone at your dealership was great to work with. Parts, Service, everything, was great! We have since moved to Yuma, AZ. One of the few things we miss about PA is visiting you guys!! Next time we are in town, we will drop in. Thanks for the great buying and service experience! Mario & Kate"
By: Mario    Yuma,AZ
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"enjoy shopping at electric city hd. have the best sales dept.and friendly people to work with. always have what i need or will get it fast."
By: robert    dunmore,PA
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"the new scoot 's a hoot! Butch and Ron, and Rick at Noto's are taking care of me well. Swell cats. Thanks Tommy for the deal on the bike and helping out Norma by trying to move Chico's bike. "
By: Anonymous    dallas,RI
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"I am overwhelmed with satisfaction from my recent purchase of a 2007 Road Glide. The way in which I was treated was nothing short of majestic. Tommy Noto and the crew (I can name them all) gave me the time, attention, information, and opportunity to make my new bike purchase very enjoyable and fun. I was treated like family, and I truly respect everyone at ECHD and will remain a longlasting customer and friend. You guys went above and beyond and I thank you very much. Paul Bush"
By: Paul    Olyphant,PA
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